Frequently Asked Questions

Everything you need to know about shopping with Showplace.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders. Express shipping options are available at checkout for faster delivery.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase, provided the items are unworn, have all original tags attached, and are in their original packaging.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

Which payment methods do you accept?

Showplace accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.

Are your materials sustainably sourced?

Showplace is committed to ethical fashion. We prioritize high-quality, durable materials and work closely with manufacturers who adhere to fair labor practices.